Returns

You can return an item within 30 days of purchase if the item is unused with original tags still attached; and in original packaging which must be in the original condition. We’ll even pay for the return delivery if shipped within Australia!

Simply log into our Returns Portal where all you will need to do is enter your order number and email address and select the item(s) you would like to return and fill out the information required.

Print off the label and attach it Flecks packaging or a similar satchel, then simply mail it back or take it to your local post office (shipping fees apply for returns coming from outside of Australia) and you’re done! For more information please look at our  FAQ page.